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Director of Development Data and Systems

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Bronx, NY

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Job Description
About Montefiore Einstein
“It is Montefiore Einstein's job as one of New York City's largest academic health systems to illuminate a path for medical innovation and patient care. Healthcare is a changing game—and we are the game changers.” –Steven M. Safyer, MD, President and Chief Executive Officer, Montefiore Einstein
Montefiore Health System was founded in 1884 by Jewish philanthropists as a care facility for patients with chronic illnesses, and quickly expanded into a world-class hospital based in the Bronx. Years later, Albert Einstein agreed to lend his named to a future medical school that would accept “students of all creeds and races,” and the **MEMBERS ONLY**SIGN UP NOW***. welcomed its first class, 53 men and 3 women, on September 12, 1955. To provide clinical education for medical students and residents, Montefiore and Einstein entered an initial affiliation agreement in 1963, leading to a partnership marked by several medical “firsts” – the world's first transvenous cardiac pacemaker, the country's first pediatric kidney transplant program, and the state's first specialized endocrine and neuroendocrine tumor program.
Building on the decades-long synergy among educational, research, and clinical enterprises, Montefiore and Einstein's affiliation developed into a full academic partnership when Montefiore assumed fiduciary oversight, operations, and governance of the College of Medicine in September 2015. Today, Montefiore Einstein is one of New York's premier academic health systems and is a recognized leader in providing exceptional quality and personalized, accountable care to approximately three million people across the Bronx, Westchester, and the Hudson Valley. The Montefiore Einstein system is comprised of 11 hospitals, including the Children's Hospital at Montefiore, Burke Rehabilitation Hospital, and close to 200 outpatient care sites. The advanced clinical and translational research at the College of Medicine directly informs patient care and improves outcomes. From the Montefiore Einstein Centers of Excellence in cancer, cardiology and vascular care, pediatrics, and transplantation to a preeminent school-based health program, Montefiore Einstein is a fully integrated healthcare delivery system providing coordinated, comprehensive care to patients and their families.
Philanthropy at Montefiore Einstein
Montefiore Einstein has created incredible synergy around new bench-to-bedside discoveries that draw on the strengths of both institutions – premier educational opportunities, cutting-edge research, and science-driven clinical services. While there's great promise in the combined force of Montefiore Einstein, the integration of two complex institutions requires thoughtful planning and tremendous leadership, particularly as it relates to philanthropy. To capitalize on the opportunity that the integrated system presents, the Montefiore and Einstein development teams were integrated into one office in August 2016.
Since coming together, the Montefiore Einstein Office of Development, led by Rachelle Sanders, Vice President and Chief Development Officer, has doubled the number of full-time frontline fundraisers on the ground, re-engaged donors who have lapsed during the transition, and elevated the system-wide conversation about philanthropy through a strategic planning for development process led by executive, trustee, and campus leaders. With a strategic plan for development in hand, Montefiore Einstein has the roadmap and leadership investment to guide and focus fundraising activity over the next several years. By demonstrating what it means to give back and inspiring others to do the same, Montefiore Einstein will aspire to reach its overarching vision of becoming a leading philanthropic institution that attracts transformational support locally and beyond the New York City region.
Watch
Montefiore Einstein celebrate the system's shared vision of transforming health and science for all, and honor Ruth Gottesman, EdD, Einstein Board Member and Development Committee Member, and Ira Millstein, Esq., Einstein Board Member, at the 2017 Gala for Montefiore Einstein.
Envisioning Our Future
Montefiore Einstein's bold, expansive vision for philanthropy is supported by a set of values which will serve as a compass for the Office of Development and internal stakeholders across the system:
Leadership
. We have the vision to set a new standard for philanthropy at Montefiore Einstein.
Collaboration
. We listen to our stakeholders, leverage resources, and build lasting partnerships.
Integrity
. We are thoughtful, transparent, and accountable in every aspect of our work.
Expertise
. We take a donor-centric approach to fundraising based on our deep sector knowledge.
Grit
. We have the strength of character to be flexible and responsive to emerging needs and issues.
To meet our vision, we plan to strengthen our operation and introduce new approaches to our work that will reinforce our values and create lasting change. Specifically, we plan to focus on five objectives:
Create meaningful opportunities for trustees, executive leaders, campus leaders, faculty, and staff across the Montefiore Einstein system to engage in fundraising planning, strategy, and activity.
Develop the Montefiore and Einstein Boards of Trustees to advance philanthropic outcomes.
Confirm a set of funding priorities that drive growth and translate into a compelling case for support.
Set ambitious, yet achievable revenue targets that are responsive to system needs and opportunities.
Expand the Montefiore Einstein Office of Development to increase return on philanthropic dollars.
The Director of Development Data and Systems is responsible for strategic information management, support of all development systems, and services to development programs, including database and systems management, reporting, data processing and management, and support of overall operational support of fundraising efforts. Montefiore Einstein's Director of Development Data and Systems reports directly to the Senior Director of Development Operations, The Director will supervise other development database team members, including one Data Analyst. and will maintain close working relationships with the central Development staff, and other program leaders.
Key Responsibilities
The Director of Development Data and Systems is responsible for the management and oversight of the development and implementation of Montefiore Einstein's development fundraising database (Blackbaud's Raiser's Edge and RE NXT) and related software (including the document imaging system, PaperSave, online resources, such as Blackbaud's OnlineExpress and other integrated solutions, including Omatic Software). The Director will also be expected to optimize the use of data and systems to support development efforts across the department. This position:
Oversees all data maintenance efforts and established quality assurance protocols to evaluate individual's access to updating data and progress with data assignments. Runs, maintains, and develops reports and queries to monitor the integrity of data stored in Blackbaud's Raiser's Edge, as well as develops and implements comprehensive data maintenance and enhancement efforts such as applying National Change of Address (NCOA) updates.
Prepares management and analytical reports, responsible for developing and running queries, and exports requested by the database users, in a timely fashion and using state-of-the art techniques and resources.
Creates and maintains systems standards and documentation, coordinating with the gift processing and acknowledgments/receipting, prospect management, and other Development teams. This knowledge will be essential for adhering to establishment and refinement of database policies and procedures and protocols, and in performing a liaison role with Development's program leaders.
Interacts with major gift, corporate/foundation relations, prospect research, planned giving, and annual giving directors of development, regarding the processing, reporting, and logging of data. The position will help establish, support processes and align system resources with these directors. This will be particularly important with communications and coordination with the gift administration, stewardship. prospect development, alumni relations, and annual and digital giving teams.
Ensures the proper use of, training for, and support from systems, and deal with a wide variety of functions relating to the creation, implementation, maintenance, documentation, use, and support of development information systems, reporting, overseeing staff onboarding and ongoing training, and business processes.
Understands database security and helps determine who requires access to the various screens and tables. This position will be responsible for applying security protocols for all database use.
Sources solutions and special purchases related to all development systems, data maintenance services, reporting needs, and related projects.
Performs related duties, as required.
The **MEMBERS ONLY**SIGN UP NOW***. is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Einstein seeks candidates whose skills, and personal and professional experience, have prepared them to contribute to our commitment to diversity and excellence, and the communities we serve.
Qualifications
Key Qualifications
Bachelor's degree and at least five years of experience, ideally gained in a sophisticated fundraising environment (i.e., one that has generated $10 million or more on a regular basis).
5 years of experience with Blackbaud's Raiser's Edge and RE NXT is highly desired, as well as proficiency with MS Office products or similar resources.
Experience in complex systems with multi-segment development strategies, including experience with academic medical centers, HIPAA-compliant initiatives, and grateful patient programs.
Leadership of systems conversions and migrations, including the implementation of new fundraising applications, data integration initiatives, or related development systems projects.
Ability to understand systems environments, ability to program in SQL or a comparable data reporting/visualization tool, or demonstrated experience with SQL Server Reporting Services and/or Crystal Reports are preferred.
Competencies:
Ability to analyze and review systems and operational procedures, identify problem areas, and optimize the environment to better align with fundraising needs is expected.
Possesses advanced technical and analytical skills, including the use of software to create documents, spreadsheets, timelines, and reports that inform and support development programs will be extremely important.
Experienced with training, motivating, and managing staff in a high volume data entry environment is expected.
Ability to establish, organize, train, and motivate staff particularly in the biographical maintenance functions of the fundraising system is central to success as a manager over select operations functions and team members.
Possesses substantial computer literacy. Knowledge of a wide variety of software is of significant importance, with the ability to train users in the most effective use of this software.
Ability to learn, interpret, and apply a variety of complex policies and procedures is expected. The ability to share ideas and convey them in an efficient manner is mandatory, as is the ability to work with other departments in the interpretation and enacting of these policies and procedures.
Ability to supervise and ensure the accurate data and systems management necessary to ensure that processing deadlines are met.
Ability to handle various special projects on an ongoing basis while addressing daily needs for the office is expected.
This position addresses critical needs which occur on short notice and will require immediate action. Organization, prioritization, judgment, and problem-solving skills will be essential.
PI103361563
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