The Pennsylvania Academy of the Fine Arts (PAFA) is seeking a Director of Membership and Annual Giving. This position is responsible for overseeing PAFA's annual giving program and general membership constituency. The Director of Membership and Annual Giving will work closely with fellow PAFA staff to develop and implement programs and events for the purpose of member and donor acquisition, cultivation, and retention. With the Vice President of Development, the Director of Membership and Annual Giving helps oversee the Development Associate in gift and data entry, the processing of event registration, membership renewals, and gifts, as well as routine reconciliation reports, and general administrative duties.
ESSENTIAL DUTIES AND RESPONSIBILITES
Plan, organize, and implement an effective annual giving program for all PAFA constituencies, including individual gifts, alumni gifts, parent gifts, and memberships
Use data-driven and strategically integrated approaches to increase revenue from these funding areas
Implement member acquisition, renewal, and retention strategies, including events and special programming
Collaborate with Marketing, Visitor Experience Supervisor, Retail Manager, Continuing Education staff, and Museum Education staff on the onsite membership sales effort, with an emphasis on frontline sales and visitor data capture
Manage PAFA Young Friends membership group, including Committee oversight, acquisition campaigns, programming, and collateral development
Implement member renewal strategies, including a dedicated upgrade effort
Generate regular reports to track acquisition, renewal, retention, and upgrade strategies
Utilizing Raiser's Edge and Constant Contact, manage constituent lists for membership mailings, electronic communications, and invitations
Execute ongoing member communications, including a monthly e-calendar
Contribute membership and annual giving content for organization-wide communications, mailings, e-mails, and invitations.
Oversee member services and fulfillment needs, including member inquiries and visitor services needs as they relate to members, donors, and audience cultivation.
Oversee all gift entry and record keeping processes related to membership and annual giving, including reconciliation process with the Finance Department.
Manage the preparation and execution of membership gift acknowledgements and cards, renewal notices, other membership-related correspondence, and annual giving acknowledgements.
Promote a culture of philanthropy throughout the organization.
Other duties as assigned.
Minimum five years of membership or annual giving experience, preferably in a museum environment
Exceptional organizational, interpersonal, verbal and written communication skills
Ability to think and work independently
Ability to prioritize and perform multiple tasks
Excellent customer service and problem-solving skills
Proficiency in Microsoft Office software (Word, Outlook, Excel)
Expertise in Raisers Edge software (or similar system) required
Experience creating digital communications preferred
Ability to work some evening and weekend events
Passion for the Arts
Full time employees are eligible for full benefits package including medical, dental, vision, disability and life insurance, 403(b)retirement plan, generous paid time off, paid holidays, and more.
please send your resume to Attn: HR Department, 128 N Broad St, Philadelphia, PA 19102 or use the 'apply now' button below:
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