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Job Details

Development Associate

Company name
The University of Texas At Austin

Location
Austin, TX

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Profile

Development Associate - Development Associate

Hiring department

Blanton Museum of Art

Monthly salary

$2,750 - $3,000

Hours per week

40.00 Standard from 800AM to 500PM

Posting number

18-04-13-01-9027

Job Status

Open

FLSA status

Non-exempt

Earliest Start Date

05/01/2018

Position Duration

Funding expected to continue

Position open to

all applicants

Location

Austin (main campus)

Number of vacancies

1

General Notes

None provided

Required Application Materials

A Resume is required in order to apply

A Letter of Interest is required in order to apply.

A List of 3 References is required in order to apply.

Additional Information

Purpose

Assist Manager of Membership in administering the Blanton's general and upper-level membership program. Duties include gift and data entry, member acknowledgement letters, coordinating benefit fulfillment, member communication, reconciling gifts, on-site membership sales and assisting with membership and museum event.

Essential Functions

Manage and maintain timely gift processing of membership gifts and annual fund gifts in Altru and the University's VIP database. Responsible for all aspects of gift processing from notification or arrival of gift to the final deposit. Maintain records with accuracy and consistency, including data entry, gift entry and biographical updates. Prepare gift acknowledgement correspondence and benefit fulfillment mailings for members, including composing accurate, personal and on-brand acknowledgement letters and appropriate benefit inserts. Draft and send member email communications such as event reminders, renewal reminders, acquisition offers and special member messages. Responsibilities include managing member lists, drafting on-brand membership communications, selecting appropriate images and routing for approval. Provide experienced, high level customer service to members, donors and patrons via telephone and email. Responsible for answering telephone and voice mail inquiries made to membership office and checking and responding to questions sent to the member email account in a timely manner. Reconcile and verify membership and annual fund gifts to the museum on a regular basis with UT Development and Blanton Business Office. Includes analyzing weekly reports to ensure accuracy and accountability of all Blanton membership gifts. Communicates directly with UT Gift and Data Services and Blanton Business Office on all related gift processing matters including error corrections and problem resolutions. Assist with the coordination and staffing of membership and museum wide events. Responsibilities include set up and take down for small membership events, compiling and coordinating RSVP lists, coordinating registration information for member programs, printing name tags, coordinating with graphic designer to draft and print event signage, staffing guest check-in tables at membership events and selling on-site memberships at museum events. Coordinate day-to-day duties of front line staff on current offers, coordinating with graphic designer to draft and print offer signage, coaching front line staff on sales strategies and membership policies and maintaining an open dialogue between the front line staff and the membership office. Provide experienced supervision, training and workflow management to student workers, volunteers and interns who are assigned to assist the membership department in the office or at events. Maintain up-to-date membership procedure manuals for gift processing and on-site sales. Assist in the maintenance of individual files and correspondence on active and inactive members. Process weely on-line payment deposit for the Blanton. Perform miscellaneous clerical duties as needed.

Marginal/Incidental functions

Other related functions as assigned.

Required qualifications

Bachelor's degree including recent graduates. Experience with databases, data entry and business-related money handling. Experience encountering, recognizing, and respecting confidential information. Excellent organizational skills, timeliness and attention to detail. Ability to multitask in a fast paced office environment. Excellent interpersonal communication and customer service skills. Professional demeanor. Demonstrated writing ability. Desire to work in membership or development at an art museum. Equivalent combination of relevant education and experience may be substituted as appropriate.

Preferred Qualifications

Experience with Blackbaud Altru. Experience with the University's VIP database. Successful experience in an office setting where regular duties included writing correspondence and communications. Prior museum experience and demonstrated knowledge of museum membership and annual giving standards and best practices. Experience with Blanton membership adn or development programs and events. Ability to solve problems and work independently.

Working conditions

May work around standard office conditions Repetitive use of a keyboard at a workstation Use of manual dexterity May work some nights and weekends.

A criminal history background check will be required for finalist(s) under consideration for this position.

The retirement plan for this position is Teacher Retirement System of Texas ( TRS ), subject to the position being at least 20 hours per week and at least 135 days in length.

The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

If hired, you will be required to complete the federal Employment Eligibility Verification form, I-9. You will be required to present acceptable, original documents to prove your identity and authorization to work in the United States. Information from the documents will be submitted to the federal E-Verify system for verification. Documents must be presented no later than the third day of employment. Failure to do so will result in dismissal.

UT Austin is a Tobacco-free Campus

Company info

The University of Texas At Austin
Website : http://www.utexas.edu

Company Profile
The University of Texas at Austin is one of the largest public universities in the United States. Founded in 1883, the university has grown from a single building, eight teachers, two departments and 221 students to a 350-acre main campus with 21,000 faculty and staff, 16 colleges and schools and more than 50,000 students.

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