Arlington, VA, United States
Jul 08, 2021
Manager, Individual Giving
About Communities In
Communities In Schools, we are “all-in” for kids. It is our passion—it is our
mission. At the National Office, we collaborate with local affiliate
organizations, to provide resources and create communities of caring adults who
work hand-in-hand with educators to make sure young people have the tools they
need to stay in school and achieve in life. We are the nation’s largest dropout
prevention organization, serving 1.5 million students in 2,400 sites across the
country. We achieve this mission by hiring bright, creative, and innovative
team members who have a passion for what we do.
At CIS we are committed to cultivating an engaged culture where all are recognized and valued for their contributions. We intentionally build experiences, provide space for individual and group voices across multiple dimensions. We also hold the following talent beliefs:
Every staff member is passionate and committed to our mission. Our work
is grounded in the success of our students.
Our decisions and priorities are guided by how we can fulfill our
mission and serve kids with quality.
As a National Office, we have a duty to live our values and integrate
principles of diversity, equity, and inclusion across our organization and lead
In turn, we are committed to continuously
improving decision making, incentivizing creativity, and building engagement.
We do this by building a diverse workforce, fostering a climate of inclusion
and shaping business practices and policies that promote equity.
About the Role:
Individual Giving Manager will be responsible for implementing Communities In
Schools national Individual Giving strategy with a focus on acquisition and
retention of one-off and recurring donors giving less than $10K annually.
Manager, Individual Giving is a self-directed and goal-driven individual who
will serve as a core member of the Advancement Department. The ideal candidate will have
significant experience with membership programs, donor operations, and database
management, and will support all individual giving fundraising efforts at Communities
In Schools. With supervisory guidance and with input from the Major Gifts
Officer, and working closely with colleagues in Marketing & Communications,
this person will operationalize a year-long cultivation and communication plan
for individual givers, helping to professionalize our systems and grow our
pipeline of individual donors.
is based in Arlington, VA, or remotely.
To perform this job successfully,
an individual must be able to perform each essential duty satisfactorily. The
requirements listed below are representative of the knowledge, skills and/or
ability required. Reasonable accommodations may be made to enable individuals
with disabilities to perform the essential functions.
Required skills & qualifications:
Bachelor’s degree in related field and/or three to five years of related experience.
Experience with digital tools, processes and techniques for fundraising, donor development, advocacy campaigns, list building and social networking.
Experience with fundraising CRMs required (Salesforce and
Salesforce Marketing Cloud experience strongly preferred).
Project management experience strongly preferred.
Strong writing skills.
analytical, planning, time management, and organizational skills required.
Manages a detailed schedule of direct marketing
activities and ensures the appropriate review of copy and mailing list
Preferred knowledge, skills and abilities:
Demonstrated ability to build relationships at all levels of an organization and work successfully with them.
Excellent interpersonal and communication skills (both verbal and written)
An ability to manage multifaceted projects and a capacity to perform independently in a fluid multi-tasking environment are essential.
Create and manage
fundraising and donor cultivation campaigns throughout the year to renew, grow,
and acquire new individual givers
Create and manage
donor stewardship activities to retain the organization’s growing individual
evaluate, and implement existing and new Individual Giving channels, and
digital direct response recruitment techniques in particular.
Ensure that all
activities and relationships are tracked consistently through the effective use
of the CRM and analytics software;
Individual Giver’s journey to establish a lengthy relationship that drives
Individual Giving revenue budget in line with objectives set in collaboration
with the VP, Growth & Development and Major Gifts Officer;
and informative reports on progress being made against goals.
Manage vendors and consultants assisting in
implementing the program, including strategic input, copywriting, design,
production and mailing, and list selection.
Primary Duties &
30% - Execute annual
fundraising plans to acquire, reinstate, retain, and cultivate donors through
online direct response channels including email, website, and paid ad
investments (limited direct mail may also be included).
30% - Manage all aspects
of online giving campaigns including the creative process from copywriting and
design to internal review and analysis.
15% - Collaborate with
Marketing & Communications team members to develop creative homepage and
website content that promotes giving and deepens engagement with Communities In
20% - Database management,
CRM report design/pulls, and development operations.
5% - Strive to innovate;
research and make recommendations on new fundraising technologies and techniques
to increase online giving.
The physical demands
described here are representative of those that must be met by an employee to
successfully perform the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform
the essential functions.
While performing the
duties of this job, the employee is regularly required to talk or hear. The
employee frequently is required to sit; use hands to finger, handle or feel;
and reach with hands and arms. The employee is occasionally required to stand,
walk, stoop, kneel, crouch or crawl.
What We Offer:
Work that makes a
difference—the opportunity to contribute to an important mission.
A culture recognized by
the Non-Profit Times as the #1 Non-Profit Best Place to Work in the United
comprehensive compensation and benefits package.
Generous paid time off
Communities In Schools is
committed to a workforce that is representative of the varied communities we
are privileged to serve. We provide a work environment that does not
discriminate based on race, color, national origin, gender, age, sexual
orientation, gender identity or expression, marital status, mental or physical
disability, genetic information or any other basis protected by applicable law.
Communities In Schools prohibits harassment of applicants or employees based on
any of these protected categories