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Job Details

Donor Relations Manager

Portland, OR

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Job Location
OHS Main Shelter - Portland, OR
Position Type
Full Time
Education Level
4 Year Degree
Job Category
Nonprofit - Social Services
The Donor Relations Manager is a member of the development and campaign team which is responsible for leadership annual fund gifts, restricted gifts, and capital gifts that will increase participation and financial support to OHS.
The primary role of the Donor Relations Manager is to help donors deepen their relationships with OHS in support of this expanded work and will be responsible for moving a portfolio of approximately 150 donors and prospects in relationship-driven, strategic contacts and face-to-face visits.
This person is responsible for qualifying, cultivating, soliciting and stewarding donors to successfully close gifts $10,000 and above as part of new initiative and expansion as well as solicit annual fund leadership gifts $1,000 and above. This development professional will work collaboratively with other team members throughout the organization and is expected to be metrics driven, to meet or exceed team and personal financial goals, as well as engage in a high level of prospect contact.
This position description in no way states or implies that these are the only duties to be performed by the employee occupying this position. This document does not create an employment contract implied or otherwise, other than an “at-will” relationship.
Develops and implements comprehensive cultivation, solicitation and stewardship strategies for 150 individual prospects.
Increase the number of major donors and the dollars raised from major donors through increased support, and a series of documented visits, solicitations, and commitments.
Works in conjunction with his/her supervisor and others to establish performance goals; monitors progress against goals and devises strategies to ensure success in meeting goals.
Articulates and implements strategies for communicating with donors; drafts and customizes correspondence, proposals and other written materials for assigned prospects.
Communicates and advocates the needs of OHS to prospective donors.
Develops collegial and productive relationships with colleagues in Development and across the organization.
This position interacts and collaborates with all staff levels of the organization as well as donors and volunteers of varying social, age and economic diversity. Contact and communication is carried out through face-to-face, telephone and electronic interactions. Communication must be clear, understandable, professional and respectful in all circumstances.
Work is performed in an office and animal shelter environment.
Some holiday, weekend and evening work is required.
Interaction with donors, the general public, co-workers, volunteers, and other animal-related organizations is constant and requires respectful and professional behavior at all times.
Animal contact and related injuries may occur.
Noise exposure varies and sometimes includes uncontrolled barking and other animal vocalizations.
Minimum Qualifications
Bachelor’s degree in related field, or equivalent.
A minimum of 3 years of previous professional fundraising experience, including demonstrated success in face-to-face solicitations
Successful experience in making qualification calls, experience with moves management and managing a portfolio, as well as developing cultivation and solicitation strategies.
The demonstrated ability to strategize, formulate, and close gifts of five and six figures and above, and reach annual fundraising and performance goals and targets.
Ability to understand the needs and interests of leadership and major gift donors in order to develop and deepen relationships between them and OHS.
Demonstrated ability to present the strategic direction and the importance of the institution to the community.
Ability to work with and command the respect of Trustees, OHS senior staff, and other high-level volunteers.
Excellent customer service skills, including ability to work with donors in emotionally sensitive gift situations.
Excellent oral and written communication skills.
Accountability for meeting performance goals.
Ability to stay on task within the context of the big picture goal.
The ability to authentically represent the mission, vision and values of OHS and a passion for animals.
Proficient in the use of Microsoft Office including Word, Excel, PowerPoint and Outlook.
Strong organizational and time management skills.
Capital Campaign experience
Working understanding of the Portland philanthropic community

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