Development Assistant, Audubon Florida
Now in its second century, Audubon is dedicated to protecting birds and other wildlife and the habitat that supports them. Audubon’s mission is engaging people in bird conservation on a hemispheric scale through science, policy, education and on-the-ground conservation action. By mobilizing and aligning its network of Chapters, Centers, State and Important Bird Area programs in the four major migratory flyways in the Americas, the organization will bring the full power of Audubon to bear on protecting common and threatened bird species and the critical habitat they need to survive. And as part of BirdLife International, Audubon will join people in over 100 in-country organizations all working to protect a network of Important Bird Areas around the world, leveraging the impact of actions they take at a local level. What defines Audubon’s unique value is a powerful grassroots network of nearly 500 local chapters, 23 state offices, 41 Audubon Centers, Important Bird Area Programs in 50 states, and 700 staff across the country. Audubon is a federal contractor and an Equal Opportunity Employer (EOE).
Reporting to the Audubon Florida Director of Development, the Development Assistant will focus on serving as the primary resource and contact point for donors and will maintain critical donor information for the larger team. The Assistant is responsible for working collaboratively with a wide array of individuals across National Audubon Society, to include relationship managers, natural partners and program leaders with fundraising roles. As a critical member of the Audubon Florida development team, s/he will manage the internal gift acknowledgement process and ensure that donor information and records are highly organized and kept in compliance with Audubon policies and best practices. Other major responsibilities include providing event support and coordination as well as supporting donor communication efforts (both digital and print).
Please submit a writing sample of your choice as part of the application process for consideration.
Donor Relations and Data Management – 50%
Serves as the primary contact for all donors and supporters providing quick and responsive donor assistance via phone and email, processing gifts, creating and tracking donor acknowledgements
Works closely with finance to ensure proper check handling, reporting, and data management
Tracks gifts from a variety of entry points and pulls reports to manage the donor acknowledgement process and ensure all donors are thanked in a timely way.
Uses the Salesforce system to create and maintain donor records, develop reports; and assist Audubon relationship managers to track/update information and meet important deadlines
Tracks all inquiries and record keeping for memorial and tribute funds
Advises donor managers on gifts received and helps track prospective donors
Determines the appropriate donor lists for cultivation, stewardship, and solicitation activities
Conducts research on prospective donors and foundation partners
Works closely with Development Director to coordinate and launch a new mid-level giving program to cultivate and steward approximately 250 donors
Event Planning – 25%
Provides support and coordination for 3-4 larger donor events (40-150 people) and up to 10 smaller donor cultivation events. Responsibilities include but are not limited to:
Sends invitations and tracks registration through an online system; and fields phone registration, Provides input and updates event work plans, Supports logistical needs (including vendor contracts and event communications), As needed on site coordination and assistance, Event follow-up including donor acknowledgement and data entry
Provide support and coordination for an annual meeting for approximately 200 attendees. Works with key staff members to orchestrate venue needs, registration and accommodation, program, materials, AV needs, and other assignments as needed.
Communications and Mailings - 25%
Works closely with Communications Manager to help update, maintain, and assess online giving (contribution forms) programs
Works with program leaders to draft content for online appeals in EveryAction (approximately 10-15 campaigns per year)
Analyzes and segments data from various systems to create mailing lists for ~10 mailings per year. Organize the packaging process.
Identify interesting content across the state and write articles for newsletter and online content
Draft acknowledgment letters for donors
Draft reports for individual donors
Qualifications and Experience
Bachelor’s degree preferred or equivalent combination of education and experience
1-2 years’ experience in development, administration, communications, and/or event coordination.
Advanced proficiency with Microsoft Word, Excel, Outlook, Power Point required and experience with donor database management systems preferred (preferably Salesforce)
Strong interpersonal skills. Must be comfortable speaking with strangers and have a friendly demeanor.
Ability to interact with a wide variety of internal and external stakeholders, such as Board members other VIPs and colleagues at all levels of the organization also important.
A self-starter, one who is able to work independently in a fast-paced environment, manage multiple projects simultaneously, can prioritize workload, and ensure deadlines are met. Also a team player who works collaboratively with others; has strong judgment and decision making skills.
A flexible approach to work, with the willingness to work some evenings and weekends and travel for events when necessary (no more than 10% of the time).
Passion for conservation and Audubon’s mission