The Eugene O’Neill Theater Center’s
, reporting to the Director of Development, is responsible for day-to-day operational support, ensuring seamless operation of activities, mailings, communications, and business functions within the department. In addition, he/she will be responsible for oversight of a broad series of cultivation, solicitation and stewardship programs, particularly Annual Fund and Membership, to inform and engage existing donors and prospects, encourage sustained and increased giving, and broaden the organization's circle of supporters.
This position also supports the National Theater Institute, with apprentice duties that include student on-call responsibilities, transportation support, and other duties as assigned.
Start Date: Negotiable but no later than October 1, 2017 End Date: August 18, 2018
Donor and Patron Management (50%):
Serve as point-of-contact relating to questions from donors and constituents regarding their support for the O’Neill.
Implement annual membership and Annual Fund plans, ensuring timely creation of content, communications, and collateral.
Lead support for donor mailings, appeals and event invitation mailings, including printing and collating of appropriate materials, writing and securing approval for appeal letters, and coordination/execution of in-house mailings.
Produce regular activity and analysis reports on the status of contributions and fund-raising efforts vs. performance goals to help Development Team members target their efforts for maximum effectiveness.
Processing of donations into donor database on a daily basis.
Ongoing stewardship of member and tracking of benefits across all membership programs at the O’Neill, including advance ticket orders, welcome materials, etc in donor database
Acknowledgement of all contributions to the O’Neill, including through the Annual Fund, Membership, Special Event, and Foundation donors.
Maintaining and filing hard-copy records of relevant donor information, including check copies, acknowledgement letters, cultivation notes, etc as per O’Neill records policies.
Ongoing maintenance of donor records in donor database, including updating relevant donor address and contact info, gift information, etc, importing of individual records.
Collaboration with Box Office during summer months to ensure proper stewardship of member benefits.
Ensure regular communication and stewardship of O’Neill donors.
Experience with PatronManager is a plus.